GPO BOX 1377,
Sydney NSW 2001
Under the Anti-Money Laundering and Counter Terrorism Financing Act 2006 (AML/CTF Act) we are obliged to collect and verify the identity of our customers which we do via the Customer Identification forms
Under the Anti-Money Laundering and Counter Terrorism Financing Act 2006 (AML/CTF Act) we are obliged to collect and verify the identity of our customers which we do via the Customer Identification forms below which you can download and print. Full instructions on how to complete these forms are included.
Please note, we cannot process your application until you send us your completed customer identification form(s), as relevant to the type of investor you are from the categories listed below, and related customer identification documents (e.g. certified copy of a driver’s licence). Advisers submitting applications on behalf of their clients must send in certified copies of customer identification documents.
If you are an existing investor and have previously provided the required customer identification form(s), you do not need to provide additional identification unless setting up an account under a different name.
The Certification Process: How to certify
All identification documents must be certified copies — we do not accept originals, and we cannot accept a faxed, photocopied or scanned copy of the certified copy (i.e. only copies with the original ink signature of the certifier will be accepted).
An original certified copy of an identification document is a copy of an acceptable identification document that has been certified as a true copy of an original document. To obtain this properly, present the original document and a photocopy of that document to one of the eligible certifiers listed below who is not related to you (e.g. spouse, parent, de facto partner). This person must sight the original and the copy and ensure both documents are identical. Individuals are not permitted to certify their own documents.
A certifier should never witness documents for their family, business, clients, employer or any other person where it could create a real or perceived conflict of interest.
Please note, documents must be either certified on all pages or certified on the front page with a clear reference to the number of subsequent pages that are included.
The certification must contain the following details:
• ‘I certify that this is a true and correct copy of the original document’ written/stamped on the document;
• Printed name, date and signature of certifier in original ink; and
• Occupation, qualification or registration number of certifier.
If this certification does not appear, you may be asked to send in new, certified documents. Your application will not be processed until we receive the certified documents.
Who Can Certify?
List of Persons/Occupations who can certify copies of documents:
Non — Australian Residents who can certify copies of documents overseas:
For more information, please contact Client Services on 1800 465 375.